Consumer Advisories 


Verified by Visa Advisory

Online shopping made easier and more secure through Verified by Visa.

Verified by Visa is a password-protected authentication system designed to protect your Sterling Bank Visa Debit and Prepaid Card against unauthorized use when shopping online.

REMINDERS: Please do not provide your debit or prepaid card information such as expiry date and CVV to anyone via phone, SMS or email. Sterling Bank of Asia will not ask you to surrender your card in exchange for card upgrade or any promotional incentive.


Monetary Board orders Demonetization of Commemorative "Pilipino", "Ang Bagong Lipunan", and "Flora and Fauna" Coin Series

The Bangko Sentral ng Pilipinas (BSP) announced the start of demonetization process of commemorative "Pilipino", "Ang Bagong Lipunan (ABL)" and "Flora and Fauna" coin series pursuant to the decision of the Monetary Board (MB).
PCHC CICS OM No. 18-021
Effective July 1, 2018, is the uniform interpretation of date on checks andstandard check date format shall be implemented.  This is in compliance with Philippine Clearing House Corporation (PCHC) memoranda CICS OM No. 18-021 and Memo Circular Nos. 3436 and 3437. 

Republic Act No. 10963, Tax Reform for Acceleration and Inclusion (TRAIN) Law


In compliance of the law, the first package of the comprehensive tax reform program, which seeks to correct a number of deficiencies in the tax system to make it simpler, fairer, and more efficient.





Notice on Credit Information System Act 


Enforcement of the Credit Information System Act pursuant to Republic Act no. 9510 and its Implementing Rules and Regulations. 


Pursuant to Republic Act (R.A) No. 9510 and its Implementing Rules and Regulations (IRR), creating the Credit Information Corporation (CIC).


We are mandated to submit your basic credit data (as defined in RA No. 9510 and itsIRR), as well as any regular updates or correction thereof, to the CIC for consolidation and disclosure as may be authorized by the CIC.


Consequently, your basic credit data may thus be shared with other lenders authorized by the CIC, and the other credit reporting agencies duly accredited by the CIC, for the purpose of establishing your creditworthiness.



Mandatory Replacement of Cards to EMV


Bangko Sentral ng Pilipinas mandated that all Philippine-issued debit, prepaid and creditcards should be embedded with EMV chip starting January 1, 2017 to address the number of reported hacking fraud incidents with magnetic stripe cards*.


To know more on how to replace your non-EMV Sterling Bank Visa Prepaid Card/s, please ask assistance from any of our branch personnel.


Thank you for your continued patronage.


*In reference to BSP Memorandum No. M-2016-013


CHOM NO. 15-640 on non-acceptable of check with erasure, alteration and/or deficiency
Non-acceptance of checks with erasure, alterations, of deficiencies was fully implemented by all banks based on Philippine Clearing House Corporation (PCHC) Memo Circular 15-460 dated January 4, 2016.
This is pursuant to the clamor and request of member banks and as endorsed by the Technical Working Committee of PCHC.


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