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Bank on-the-go
Make transactions on-the-go with Sterling Bank’s mobile app, available on iOS and Android.
Branch Banking Operations
Effective March 30, 2020 until further notice
- Our branches remain open to serve you. Please call your branch of account to inquire about its banking hours. Click here for the branch directory. You may also call our Customer Service Helplines at +632 8721-6000 or +632 8672-6300.
- No Saturday banking schedule
Many of our services are available 24/7 through our ATMs and our Internet Banking Facility – Sterling Bank Online.
For your convenience and safety, we encourage you to enroll your account in Sterling Bank Online.
Waiver of Instapay and Pesonet fees
Your safety is our priority. Experience convenient banking anytime, anywhere. Transfer funds to other local banks for FREE through Instapay and Pesonet from March 18 to April 15, 2020.
Enroll your account and download Sterling Bank Online.
Click here
Loan Payment Extension
As a way to alleviate this difficult situation that we are all facing, Sterling Bank of Asia is giving a 30-day payment extension to Auto, Home, Personal and Salary loan customers in good standing with due dates until April 14, 2020.
We hope for your safety at all times.
For your inquiries, please call our 24/7 Customer Service Helplines at
+632 8721-6000 or +632 8672-6300. You may also email us at customer.service@sterlingbankasia.com.
For your inquiries, please call our 24/7 Customer Service Helplines at +632 8721-6000 or +632 8672-6300.
You may also email us at customer.service@sterlingbankasia.com.
You may still choose to make your loan payments on your original due dates if you wish to do so.
UPDATED CUSTOMER SERVICE SCHEDULE
In compliance with the Enhanced Community Quarantine, and to ensure the safety of our employees, our Customer Service Helplines will be available from
8:00 am to 7:00 pm, Monday to Sunday
effective March 30, 2020 until further notice
8:00 am to 7:00 pm, Monday to Sunday effective March 30, 2020 until further notice
You may still continue to email us here and we will attend to your concern as soon as we can.
Thank you for your understanding.
CYBERSECURITY ADVISORY
Do not let your guard down against fraudsters in this challenging time. Sterling Bank of Asia will never ask for your personal or account information through email or SMS.
Beware of fraudsters using current COVID-19 situation to facilitate cybercrime or fraud.
If you received any suspicious email or SMS, please call immediately our Customer Service Helplines at +632 8721-6000 and +632 8672-6300 or email customer.service@sterlingbankasia.com.
Online Banking