Our branches remain open to serve you. Click here for the list of open branches.
Many of our services are available 24/7 through our ATMs and our Internet Banking Facility - Sterling Bank Online.
For your convenience and safety, we encourage you to enroll your account in Sterling Bank Online.
For inquiries and concerns, please call our Customer Service Helplines:
+632 8721-6000 or +632 8672-6300 or email firstname.lastname@example.org.
Keep using Sterling Bank Online to enjoy FREE fund transfers through Instapay and Pesonet. Waiver of fee is extended until further notice.
Not yet enrolled? Click here to register.
In line with the "Bayanihan to Heal as One Act", all Auto, Real Estate, Personal, and Salary Loans whose amortization due date falls from March 17, 2020 until Enhanced Community Quarantine (ECQ) will be granted the mandatory grace period.
For further details, please click here.
In compliance with the Enhanced Community Quarantine, and to ensure the safety of our employees, our Customer Service Helplines will be available from
8:00 am to 7:00 pm, Monday to Sunday
March 30, 2020 until further notice
8:00 am to 7:00 pm, Monday to Sunday effective March 30, 2020 until further notice
You may still continue to email us here and we will attend to your concern as soon as we can.
Thank you for your understanding.
Do not let your guard down against fraudsters in this challenging time. Sterling Bank of Asia will never ask for your personal or account information through email or SMS.
Beware of fraudsters using the current COVID-19 situation to facilitate cybercrime or fraud.
If you received any suspicious email or SMS, please call immediately our Customer Service Helplines at +632 8721-6000 and +632 8672-6300 or email email@example.com.