If you recently changed your home address, mobile number, or any other personal information, don’t forget to update your latest contact details with us to ensure that you receive your statements of account, service advisories, transaction alerts, One-Time-PIN (OTP), and exciting offers.
To update your personal information:
1. Download the Account Maintenance Request Form (AMRF).
2. Fill out the AMRF and prepare one (1) valid government-issued ID (original and a photocopy). See the list of acceptable IDs.
3. Go to any Sterling Bank of Asia branch to submit the completely filled out AMRF and a copy of your valid government-issued ID.
For inquiries, please call our 24/7 Customer Service Helplines at +632 8721-6000 or +632 8672-6300.
Email us at customer.service@sterlingbankasia.com.
You may also contact your branch of account. See the list of branches.
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